Rental, Pickup + Delivery

{RENTAL SERVICE CURRENTLY UNAVAILABLE}


What's the rental process?:

  1. Browse and select your desired tableware bundles from our Starter Kit collection.
  2. Place your order online - please make sure you enter the full and correct address.
  3. Receive your packaged tableware at your doorstep, ready for your at-home dinner party.
  4. After your event, gently hand wash the tableware with mild soap and lukewarm water. Please make sure food and drink residue have been removed. 
  5. Pack the cleaned items securely in the provided packaging. 
  6. Return the packaged tableware to us with the return label, and leave the rest to our team for cleaning and sanitization.

 

Where are rentals provided?:

We currently only offer our rental service in New York City: Brooklyn, Queens (not incl. Long Island), Manhattan, and the Bronx (not incl. Westchester and above). If your area is not mentioned and we do not ship to your area - your order will be canceled and refunded. We apologize for the inconvenience. 

Do you offer local delivery and pickup?

Your best option is to select standard shipping. We only arrange for emergency last minute pickup and delivery. Available in Brooklyn, Queens (not incl. Long Island), Manhattan, and the Bronx using various local services (I.e. Uber, Doordash, etc.). Please note local delivery and pickup is only available for starter kits and not for any other type of purchase. Pickup and delivery prices are calculated by distance via the third-party service. We are not in charge of pricing, pickup/delivery process or handlers. 

 

What if I don’t return everything (I.e. Missing items, etc):

In the event that an item is missing upon return, the renter will be charged for the full retail value of the missing item if not returned within 24 hours of the original return. If you just forgot to add something in during cleanup - no worries. There is no additional fee for a late return on the same day of your return (with items in their original condition: no chips or cracks.); however, we will not cover the cost of shipping/delivery. You will be responsible for the costs needed to return the item(s) after your local pickup has been completed or after you have dropped off your return via mail carrier. A completed pickup refers to the delivery being picked up and is in transit to its drop-off location. Please contact hi@laceandlanterns.com to arrange a late pickup or if you have any questions. 

Additionally, there will be a $150 one-time fee for any items not returned within 4 days of the agreed-upon return date chosen at the time of your order. 

🫶🏾 Remember this is a rental service and someone wants to host their own get together after you. Thank you for your understanding and cooperation in maintaining the integrity of our rental service.

Scheduling your pickup, drop-off, etc. 

  • Reservation Period: It's best to schedule your desired date well in advance, such as 2-4 weeks ahead of your event. 
  • Rental Duration: Rentals can only occur up to 5 consecutive days (including weekdays and weekends). Currently we are setup for short-term rentals only. You have 2 hours from the time of booking to change your pickup time. After that, it cannot be changed. If necessary, you can contact us and we will try our best to accommodate a new rental period for you. If needed, please contact us at hi@laceandlanterns.com with the subject “Rental Change” (please fill out the subject line when you send an email). 

 

Why Rent?:

Opting to rent dinnerware with us offers benefits for those seeking to host small dinner parties or intimate gatherings in their cozy apartments. Our service provides a convenient solution for individuals who desire to curate a tablescape without the logistical challenges of purchasing, storing, or disposing of individual items.

By choosing to rent with Lace and Lanterns, yyou can access a curated selection of vintage and contemporary tableware, chosen to elevate any small occasion.

With our rental service, you can enjoy the convenience of having your chosen items delivered directly to your doorstep, eliminating the need to navigate crowded stores or manage limited storage space (iykyk).